Two Cloudflare Outages, One Big Warning: Rethinking Your Architecture

Two major Cloudflare outages in under three weeks have exposed a growing fragility in global digital infrastructure. At the same time, CIOs are being forced to modernize legacy systems, scale AI adoption, strengthen security, and cut costs—all without bigger budgets. This episode breaks down what IT leaders need to know about resilience, risk, modernization, and the critical role of data foundations in enabling safe and scalable AI.
Dec. 15, 2025
3 min read

In this episode of TechEDGE Podcast, we bring you two articles that tackle some of the most pressing challenges facing IT leaders today: platform resilience in an increasingly centralized internet and the reality of modernizing legacy systems under tight budget constraints.

From back-to-back Cloudflare outages raising board-level questions about dependency risk to practical guidance on balancing legacy stability with AI-driven innovation, this episode focuses on resilience, prioritization, and smarter technology decision-making.

Second Massive Outage Hits Cloudflare: What It Means for IT Leaders
Two major Cloudflare outages in just over two weeks have sent a clear signal to CIOs and CISOs: platforms once considered stabilizing forces can quickly become single points of failure. This article breaks down what happened, why it matters, and what technology leaders should be reassessing as vendor concentration risk increases. While neither incident was caused by an attack, both underscore how routine configuration changes at upstream providers can have global consequences.

Key themes include:
- Why vendor centrality is now a concentration risk
- How routine security updates can trigger systemic outages
- The strategic implications of repeated platform failures
- Limits to enterprise visibility and control during upstream incidents
- The need for multi-vendor architectures, contingency planning, and stronger runbooks
The takeaway is clear: resilience planning must assume critical vendors will fail—and plan accordingly.

Balancing Legacy and Innovation: The Budget Battleground in IT Planning
The second article explores one of the most difficult realities for technology leaders: delivering modernization, AI adoption, security improvements, and better customer experiences—without increasing budgets. Drawing on insights from Bala Thiru, a technology leader overseeing transformation, AI strategy, and enterprise architecture at American Airlines, the article reframes legacy systems as strategic assets rather than liabilities and argues that the real battleground is prioritization, not technology.

Key takeaways include:
- Why legacy systems often encode irreplaceable business value
- The hidden costs of integration, workarounds, and process friction
- Why AI magnifies weak data foundations rather than fixing them
- The importance of investing in data quality before scaling AI
- A multidimensional approach to ROI beyond cost savings
- The “Run. Grow. Transform.” framework for disciplined investment
- Why culture and change management are often the biggest obstacles
The article emphasizes that successful leaders don’t choose between legacy and innovation—they orchestrate both with clarity and discipline.

Why It Matters
Together, these articles highlight a common truth: technology leadership today is about managing risk, trust, and tradeoffs—not chasing headlines.
Resilient architectures, diversified dependencies, strong data foundations, and clear prioritization frameworks are what enable organizations to move forward confidently—even when budgets are tight and platforms are under strain.

Contributors:

About the Author

Theresa Houck

Theresa Houck

Contributor

Theresa Houck is an award-winning B2B journalist with more than 35 years of experience covering industrial markets, strategy, policy, and economic trends. As Senior Editor at EndeavorB2B, she writes about IT, OT, AI, manufacturing, industrial automation, cybersecurity, energy, data centers, healthcare, and more. In her previous role, she served for 20 years as Executive Editor of The Journal From Rockwell Automation magazine, leading editorial strategy, content development, and multimedia production including videos, webinars, eBooks, newsletters, and the award-winning podcast “Automation Chat.” She also collaborated with teams on social media strategy, sales initiatives, and new product development.

Before joining EndeavorB2B, she was an Industry Analyst at Wolters Kluwer in its human resources book publishing operation. Before that, she spent 14 years with the Fabricators & Manufacturers Association, Intl., serving as Executive Editor of four magazines in the sheet metal forming and fabricating sector, where she managed and executed editorial strategy, budgets, marketing, book publishing, and circulation operations, and negotiated vendor contracts.

Houck holds a Master of Arts in Communications from the University of Illinois Springfield and a Bachelor of Arts in English from Western Illinois University.

Jess Mand

Jess Mand

Contributor

Jess Mand is an award-winning communications strategist and founder of INDEMAND Communications, where she helps organizations translate complex ideas into clear, compelling narratives that drive connection and action. She partners with Fortune 500 companies, growth-stage firms, and mission-driven organizations to design communication strategies, content programs, and experiential campaigns that engage employees and elevate leadership messages. Known for her creative storytelling and pragmatic approach, Jess brings a rare blend of strategic insight and human-centered perspective to every project she leads.

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Contributors:
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